L&D Account Director
MW LDAD 1507
Our client is a global leader in managed learning services, partnering with some of the world’s most successful companies. Through developing comprehensive, high-impact solutions, they consistently show their commitment to innovation, talent development, and business value.
Role
L&D Account Director based in Germany. This is a hands-on, strategic role ideal for a commercially savvy professional experienced in managing and expanding complex client relationships. You will serve as the primary relationship owner for key global accounts, act as a trusted advisor to senior stakeholders, and coordinate with internal teams to ensure exceptional delivery.
You will work cross-functionally across solution areas to design and execute learning strategies that deliver measurable business impact.
Responsibilities include
- Leading client relationships at the executive level (Chief Learning Officer etc)
- Developing strategic account plans and overseeing account performance
- Driving delivery excellence and stakeholder satisfaction
- Identifying and converting growth opportunities (upsell, cross-sell, renewals)
- Overseeing KPIs, SLAs, and commercial performance
- Leading proposals and strategic bids
Person
The ideal candidate will be a highly experienced professional with a background in learning services and account directorship. Essential experience includes:
- 10+ years of senior account management or client engagement experience
- Proven track record in managing global enterprise clients
- Experience delivering complex, multi-region learning programs
- High cultural sensitivity and excellent stakeholder management
- Consultative selling and strategic bid leadership experience
- Native German speaker and proficiency in English
Rewards
A permanent opportunity offering a highly competitive salary (€100,000–€120,000) and the chance to join a globally respected learning organisation with a commitment to innovation, diversity, and long-term career development.
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