Training Deliverer

Instinct are currently working with a reputable financial organisation who are rolling out a company wide training programme nationally.

Responsibilities

• Deliver face to face cultural change courses to groups and or individuals fully utilising a pre-designed framework to support business objectives and relevant regulatory and legislative requirements.
• Ensure the course and individual training objectives are achieved through the effective utilisation of a full range of face to face and virtual learning theories and approaches.
• Monitor own delivery standards and feedback to ensure ‘best in class’ delivery.
• Utilise the learning management system effectively to manage and undertake training administration in a timely manner and to a high standard.
• Maintain own expertise by keeping up to date with new processes, key developments and updates and changes to deliver an effective and efficient service to colleagues and stakeholders.
• Manage operational risk ensuring adherence to Group-wide policies, championing compliance with Group-wide frameworks and standards.

Key skills

• Excellent facilitation, presentation and delivery skills with knowledge of different learning theories and styles.
• Experience of face-to-face learning delivery.
• Oral communication – clear, concise and able to adapt to different group dynamics.
• Able to adapt to change, often at pace, whilst delivering accurate procedural, product and process content within risk governance.
• Organisational skills – The ability to multitask, be proactive and ability to work on own with minimal guidance.
• Stakeholder management / managing relationships – ability to work at all levels including senior stakeholders.
• Able to deliver challenging messages and influence the mindset of your audience through a cultural change.
• Strong personal resilience, able to face significant challenge to the messages you are delivering.

Personal Attributes

• Flexible.
• Pragmatic.
• Can do attitude to problem solving, focused on what can be achieved and takes the initiative to ensure the desired outcome is achieved.
• Able to undertake significant nationwide travel.
• Confident and ability to challenge in a positive way.
• Excellent attention to detail.
• Strong communication skills.
• Ability to work independently or part of a team.
• Always looking for improvement both personally and for the project.

Essential

• Previous industry experience.
• Minimum of 3 years learning delivery experience.

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