Business Analyst (Learning Technology & AI Capability)

The Role

This is an exciting opportunity to join a globally recognised professional body, that provides qualifications for finance professionals. They are looking for someone to lead the definition of the learning technology and AI tooling ecosystem required to support the development and scaling of a new suite of B2B learning products. This role will focus on identifying, shaping, and enabling the tools, platforms, and processes required to efficiently build and deliver high-quality digital learning solutions at scale.

Working closely with Product, Technology, and Learning teams, the successful candidate will translate product requirements into a clear technology capability roadmap, ensuring the effective use of learning platforms, authoring tools, and AI-driven solutions to maximise efficiency and output.

Key Responsibilities

• Define the learning technology and AI tooling landscape required to support product delivery
• Translate product requirements into scalable technical capabilities
• Identify opportunities to leverage AI in content creation and delivery
• Work with Product and Tech teams to align tooling with product vision
• Support the development of efficient, repeatable content production processes

Required Skills & Experience

• Strong Business Analyst background (digital / technology focus)
• Experience within digital learning / learning technology environments
• Understanding of LMS, authoring tools, and content delivery platforms
• Experience working with or around AI-enabled tools and workflows
• Ability to translate business needs into technical capability

Desirable Experience

• Experience designing scalable content production models
• Exposure to automation within learning or content environments
• Professional education or membership body experience
• Stakeholder Environment
• Works with Product Lead, Technology teams, Learning teams, and external vendors