The role is a strategic leadership role responsible for learning innovation, educational technology strategy, horizon scanning, proof-of-concept development, digital enablement, stakeholder engagement, EdTech partner management and development of the learning technology roadmap. Responsible for ensuring technology adoption is driven by educational value and learner outcomes rather than technology for its own sake.

This is a hybrid role with 2 days per week in the office, based in Central London.

Required Skills and Experience

• Experience developing and implementing digital learning, learning technology or educational innovation strategies.
• Experience evaluating emerging technologies and translating innovation into practical educational outcomes.
• Experience designing, leading and evaluating proof-of-concepts, pilots and innovation initiatives.
• Strong stakeholder management and relationship-building skills, with the ability to influence at all levels.
• Experience working with external suppliers, EdTech partners and technology vendors.
• Experience driving digital transformation and organisational change within an education or professional learning environment.
• Excellent communication, presentation and facilitation skills.
• Proactive, energetic and solutions-focused approach with the ability to generate momentum and drive initiatives forward.

Desirable

• Experience within a professional membership body, healthcare education, higher education or regulated learning environment.
• Experience developing learning technology roadmaps.
• Knowledge of AI and emerging technologies within learning and education.
• Experience establishing thought leadership or innovation communities of practice.
• Change management or transformation experience.

This is a great opportunity to join a very well established professional body and lead on the innovation of their learning.

If you are interested, please apply with an updated CV and/or reach out to ben.forrester@instinct.co.uk

The successful candidate will support on a business critical project, and will review requirements and solution design documentation, develop a comprehensive test strategy and test scenarios, validate Moodle enrolment processes, and identify risks, edge cases and functional considerations that may not have been captured by the integration team.

Required Skills and Experience

·       Extensive experience administering and supporting Moodle in a Higher Education environment.
·       Strong understanding of Moodle enrolment processes, user management and Moodle Web Services.
·       Experience designing and documenting test plans, test cases and testing strategies.
·       Experience supporting integration testing, UAT and quality assurance activities.
·       Strong analytical and problem-solving skills with the ability to identify risks, gaps and edge cases.
·       Excellent documentation and stakeholder communication skills.
·       Meticulous attention to detail.

If this role interests you, or you know who might be, please get in touch and send your CV to: ben.forrester@instinct.co.uk

The successful contractor will work closely with subject matter experts to transform technical content into engaging, interactive digital learning experiences using Articulate Storyline.

Key Responsibilities

• Design and develop engaging digital learning experiences from SME-authored content.
• Create detailed storyboards and learning designs aligned to programme outcomes.
• Build high-quality eLearning modules using Articulate Storyline.
• Work within established templates, standards and development frameworks.
• Collaborate with SMEs and stakeholders to shape and refine content.
• Translate complex technical subject matter into clear, learner-centred experiences.

Essential Experience

Learning Design:

• Proven experience as a Learning Designer or Instructional Designer.
• Experience developing large-scale digital learning programmes.
• Strong storyboard development and instructional design skills.
• Experience transforming SME-authored content into engaging learner experiences.

Articulate Storyline:

• Strong hands-on Articulate Storyline development experience.
• Ability to build interactive learning content efficiently and to a high standard.
• Experience working within established templates and development frameworks.

Technical Subject Matter:

• Experience designing learning around complex, specialist or technical subject matter.
• Ability to understand and communicate analytical concepts effectively.
• Comfortable working with content containing formulas, technical processes, specialist terminology and conceptual frameworks.

Stakeholder Management:

• Ability to work collaboratively with SMEs and content authors.
• Comfortable operating independently with minimal supervision.
• Strong communication and organisational skills.

Desirable Experience

• Experience designing learning relating to Technology, Digital Transformation, Innovation, Data, Analytics or STEM-related subjects.
• Experience developing Master’s-level, higher education or professional qualification learning content.
• Experience working with assessment-led learning programmes.

Contract Details

• Remote working
• Expected to be a full-time engagement, with some flexibility depending on project requirements.
• 1 stage Teams interview – w/c 15th June

If you are an experienced Learning Designer with strong Storyline expertise and a track record of creating engaging learning around technical subject matter, we’d be keen to hear from you.

This is a senior advisory role spanning three and a half years on a part-time basis (approximately 220 days total, averaging 5–6 days per month). The successful consultant will act as a key advisor to help build the entire digital strategy, framework, and technology infrastructure for a brand-new professional membership organisation in Africa.

Please note: This position is currently at the bidding stage. The successful candidate will be formally named in the project proposal, with the assignment starting in September 2026 once the contract is awarded.

Key Responsibilities

As a strategic advisor, you will not be doing hands-on coding or technical development. Instead, you will guide the leadership team through setting up their entire digital ecosystem from scratch.

• Strategic Roadmap: Advise the new institute on its overall technology strategy and digital transformation roadmap.
• Define Requirements: Clearly map out system requirements, technical specifications, and standards for core infrastructure.
• Procurement Support: Act as the technical expert during vendor selection, advising on the tendering and purchase of critical software and platforms.
• Oversee Implementation: Support the integration, rollout, and quality assurance of core systems.
• Governance Frameworks: Establish robust IT governance, data security processes, and operational workflows for the organisation.

The Ideal Candidate

To be successful in this role, you must bring a blend of senior digital transformation experience and a deep understanding of membership, regulatory, or educational organisations.

Essential Criteria:

• A proven track record of digital leadership and delivering complex technology strategies.
• Direct experience working with professional bodies, membership organisations, certification providers, or regulatory authorities.
• Deep familiarity with implementing or advising on CRMs, Learning Management Systems (LMS), or professional training platforms.
• Strong background in writing technical specifications and navigating formal procurement and tendering processes.
• Holds a Master’s degree or equivalent advanced professional qualification.

Desirable Criteria:

• Prior consulting experience with major international accounting or financial membership bodies.
• Experience working on donor-funded development projects within Africa.
• Proven ability to collaborate effectively within multicultural, international project teams.

Contract & Logistics

• Commitment: A long-term, part-time engagement of roughly 220 days spaced across 3.5 years, allowing you to easily balance this alongside your other consultancy work.
• Travel: Primarily remote working, with occasional, fully funded travel to Africa as required by major project milestones.
• Interview Process: A simple, single-stage MS Teams interview.

How to Apply

If you meet the criteria and want to bring your expertise to a transformative, high-impact international project, please apply via the link below or get in touch at niamh.woodmass@instinct.co.uk!

Application Deadline: Monday 15th June 2026, by 12pm.

We’re supporting our high-profile client in their search for an experienced Training Analyst with strong DSAT expertise to support Training Solution programmes across the organisation.

This is a strategic analysis role focused on identifying new or changing training requirements, ensuring compliance, and supporting evidence-based training decisions within a regulated defence environment.

The Role

You will manage new or evolving training requirements arising from specification changes, policy updates, legislative shifts, or organisational restructure. Alongside this, you will consolidate and analyse evaluation data from training courses, producing recommendation reports to support.

This is a high-accountability role that requires confidence in working with senior stakeholders and in navigating structured defence training frameworks.

Key Responsibilities

• Lead end-to-end DSAT-aligned Training Needs Analyses (TNA)
• Identify performance gaps, role requirements, and appropriate training or non-training solutions
• Engage SMEs and stakeholders through interviews, workshops, and consultations
• Translate analysis outputs into clear requirements for DSAT Design & Development
• Guide learning designers to ensure alignment with operational and regulatory requirements
• Consolidate and interpret evaluation data
• Maintain audit-ready documentation aligned to regulatory standards
• Contribute to the continuous improvement of training processes

What We’re Looking For

• Proven experience conducting DSAT-compliant Training Needs Analysis
• Strong understanding of Training Solutions environments
• Active Security Clearance (SC) is essential

If the above E-learning job is of interest and you want to know more, get in touch or apply using the form below. You can drop me an email at charlie.tolley@instinct.co.uk.

We’re supporting our client who is looking for an experienced Courseware Designer with strong DSAT expertise to support structured training programmes.

This is a design-focused role within a regulated defence environment, responsible for developing, maintaining and governing training documentation. You’ll work closely with SMEs and stakeholders to ensure training solutions remain aligned to operational performance standards and Authority requirements.

The Role

You will support the analysis, design, review and maintenance of formal training documentation across military training environments. The position involves translating training requirements into structured DSAT documentation, ensuring outputs are compliant, audit-ready, and aligned to operational capability needs. This is a high-accountability role requiring confidence in navigating structured training frameworks and collaborating with senior stakeholders.

Key Responsibilities

• Lead or support DSAT-aligned training design activity
• Capture and articulate training needs arising from new capabilities or changing requirements
• Produce and maintain formal DSAT documentation
• Engage SMEs through interviews and workshops to validate operational requirements
• Update and revalidate course syllabi, standards and governance documentation
• Incorporate internal and external assurance feedback
• Identify opportunities for accreditation or amendments to existing accreditations
• Maintain audit-ready documentation aligned to Authority and regulatory standards

What We’re Looking For

• Proven experience working within DSAT frameworks
• Strong background in courseware design and structured training documentation
• Confident stakeholder engagement skills
• Active Security Clearance (SC) essential

If the above E-learning job is of interest and you want to know more, get in touch or apply using the form below.

We’re currently working with a client who is a professional learning and workforce-development organisation that designs and delivers corporate training programs, digital learning solutions, learning management systems, and consulting services for large organisations. It serves industries such as automotive, healthcare, technology, telecommunications, government, and energy.

Role

Our client is currently supporting an organisation in the energy sector, to help them with a strategic learning transformation initiative using Workday Learning. As a result, they’re looking for a consultant to craft and drive a practical roadmap for integrating Workday Learning (LMS) with Sana’s AI-powered capabilities.

Experience needed:

• Workday Learning & Sana Expertise: In-depth knowledge of Workday Learning (configuration, processes, data model) is essential. Familiarity with Workday integrations/APIs and talent & skills frameworks highly desirable.
• AI & Digital Learning: Exposure to AI in workplace learning or knowledge management (e.g. chatbots, content automation, personalised learning) is strongly preferred. Able to assess AI solutions (like Sana) critically and design responsible adoption approaches.
• Consulting & Communication: Strong strategic thinker with the hands-on ability to create roadmaps, frameworks, and presentations. Highly effective communicator who can articulate technical concepts to non-technical stakeholders and inspire confidence.

If the above E-learning job is of interest and you want to know more, get in touch or apply using the form below. You can contact me on 0161 714 0600 or drop me an email on marcy.white@instinct.co.uk. I can also be found on LinkedIn if you’d like to connect for future opportunities.

Instinct is partnering with an established learning and development organisation that is launching two innovative leadership development programmes and is seeking experienced freelance facilitators to support delivery.

This is an exciting opportunity to work with a growing provider that combines apprenticeship standards with practical leadership development, supporting learners across a range of sectors and organisations.

Role

We are looking for trainers/facilitators to deliver a Level 4 Business Analyst course across multiple cohorts, covering Business Analytics. In this role, you will use your real-world knowledge alongside strong facilitation skills to deliver training to the next generation of Business Analysts. With multiple courses launching in September, they are looking for an individual to start in July to familiarise themselves with the materials and engage learners in the programme.

Key Responsibilities

• Deliver engaging leadership and management masterclasses to learner cohorts.
• Contextualise programme content using your own occupational and industry experience.
• Support learner engagement through ad-hoc guidance and learner queries.
• Undertake session preparation and planning ahead of delivery.
• Collaborate with internal stakeholders to maintain a high-quality learner experience.
• Contribute to programme enhancement and curriculum discussions where required.

What we are looking for

• Experience delivering programmes aligned to business analysis, leadership or management standards.
• Previous experience coaching, mentoring, assessing or supporting learners through apprenticeship programmes.
• Leadership and management experience that enables you to bring real-world examples into delivery.
• Strong facilitation and virtual classroom delivery skills.
• Ability to engage and inspire diverse learner groups.
• Hands-on experience as a Business Analyst

If you are interested, please apply with an updated CV and/or reach out to dan.morley@instinct.co.uk

Our client is a rapidly growing, purpose-driven boutique consultancy that helps organisations align their workplaces with their overarching business strategy. They partner with mid-market and enterprise teams to optimise performance, engagement, and sustainable business growth. They have built a phenomenal reputation for delivering deeply relational, high-impact interventions. As they enter an exciting phase of scaling into UK and international markets, they are looking for a commercially minded, sophisticated sales professional to join their close-knit team.

The Role

As the Business Development Lead, you will be responsible for driving new business growth and expanding the consultancy’s commercial footprint. This is not a transactional, high-volume cold calling role; it is a highly consultative, relationship-driven position. You will manage a blended pipeline, turning warm inbound marketing leads into strategic partnerships, while selectively targeting your own networks to open doors with high-value clients.

The client is highly flexible and open to shaping this role around the right person, offering this as either a full-time position or a flexible 4-day week.

Key Responsibilities

• Consultative Lead Conversion: Qualify and convert inbound leads generated through existing marketing and referral channels.
• Strategic Growth: Proactively identify and pursue new business opportunities, targeting C-Suite executives and HR Directors across various sectors.
• Collaborative Pitching: Partner directly with delivery consultants to shape compelling, tailored proposals and pitches for complex client needs.
• Pipeline Management: Own the sales cycle from initial contact to close, managing your pipeline and helping refine the internal sales process.
• Brand Ambassador: Represent the consultancy with credibility, warmth, and strategic insight at industry events and networking activities.

What We Are Looking For

• Sector Expertise: Proven business development or sales experience within consulting, Learning & Development (L&D), Organisational Development (OD), or Leadership Development.
• C-Suite Credibility: Comfortable navigating complex B2B sales cycles and holding peer-to-peer conversations with HR Directors and senior stakeholders.
• Relationship-Driven Sales: A proven track record of converting early-stage conversations into long-term commercial collaborations.
• Modern Sales Approach: A self-aware salesperson with a learning mindset, who is tech-savvy enough to utilise modern tools (including AI) to streamline processes.

What’s on Offer

• Competitive base salary of £60k–£70k (pro-rata for part-time).
• Quarterly commission structure (estimated circa £15k per annum) plus company performance bonuses (5%–10%).
• A values-led environment with an established pipeline and a growing, premium client base.
• Real professional autonomy and the opportunity to grow alongside the business.

To Apply

Please submit your CV via this portal. All applications will be treated with the strictest confidentiality.

(Please note: The recruitment process for this role will involve a 2-stage interview process and a standard behavioural assessment. The second interview would be on-site meeting with the team face-to-face).

We’re excited to be supporting a fast-growing, mission-led organisation in the education technology sector. They provide innovative, tech-enabled learning solutions to a diverse user base, combining modern platforms with a people-first approach. With rapid growth and an expanding product offering, they’re looking to strengthen their Support Services team with experienced, customer-focused professionals who thrive in dynamic environments.

Role

As a Support Specialist, you’ll be part of the first-line support team, handling a high volume of written queries via Intercom from learners, clients, and internal stakeholders. You’ll act as a trusted point of contact, investigating issues, responding to tickets, and escalating where necessary, all while maintaining clarity, empathy, and a professional tone. You’ll become a product expert, helping users navigate the platform confidently and efficiently.

This is a hands-on role where you’ll play a key part in maintaining service excellence and shaping the support experience during a period of rapid growth.

Skillset required

• Experience:2+ years in customer support, helpdesk, or client service roles, with at least 1 year in a tech-enabled environment.
• Communication:Excellent written skills, fluent in English, able to handle complex topics clearly.
• Technical aptitude:Comfortable navigating bespoke platforms and troubleshooting user issues.
• Problem-solving:Strong analytical and reading comprehension skills.
• Tools:Experience with Intercom or similar customer support platforms.
• Mindset:Proactive, adaptable, and able to thrive in a fast-changing environment.
• Bonus:Experience in edtech, apprenticeships, or regulated training; startup or scale-up environments; team lead experience.

Rewards

This is a fantastic opportunity to join a growing team during a pivotal period. You’ll play a key role in delivering outstanding support to a diverse user base while helping shape internal processes.

If the above E-learning job is of interest and you want to know more, get in touch or apply using the form below. Drop me an email at charlie.tolley@instinct.co.uk.